
Help Desk FAQs: Top 5 Questions Answered
Among the many questions our Help Desk fields every day, there are some that we answer more frequently than others. Here are the top 5

Among the many questions our Help Desk fields every day, there are some that we answer more frequently than others. Here are the top 5

Microsoft offers two different versions of its generative AI, Copilot: Copilot Chat and the premium Copilot for Microsoft 365 apps. Learn what each version offers

Did you know Microsoft Excel offers many pre-built Templates to help you get started with a project quickly and easily? Learn where to find the

With Windows 10 reaching End of Support on October 14, 2025, businesses need to make the switch to Windows 11. From security, support, and new

Windows AI-enabled PCs and Copilot+ devices are set for a 2025 debut. Here’s what your business should know about these devices and how to prepare.
Resources to help you get more out of your IT Technology Resources Welcome to our technology resources hub, your go-to destination for helpful IT content!

There’s always a new trick to learn in Microsoft Teams. Read through 11 Microsoft Teams meeting tricks to help your meetings go smoother and be

Switching from one Managed Service Provider to another has a significant business impact. Here are 4 pitfalls to avoid for a smooth transition.

Discover how Microsoft OneNote transformed a colorfully chaotic desk into a digital utopia. Learn how OneNote can revolutionize your productivity.

The New Microsoft Teams offers significant enhancements and new features for streamlined collaboration. Upgrading is easy and quick. Learn what you need to know in

Windows 10 End of Life arrives October 14, 2025. While that may seem far away, your business should have a plan for your workstations and

The KiteTech Client Experience team conducts Periodic Business Reviews (PBRs) with each of our Managed Services clients. In this article, we provide insights to help

Running into performance issues on your laptop? We’ve noticed an unusual quirk with newer Intel CPUs. Check out our tips for fixing this with Windows’

Microsoft Windows has helpful keyboard shortcuts to make you more productive. In this article, we summarize the most common Windows 10 and 11 shortcuts.

We have recently seen an uptick in threat actor activities designed specifically to thwart current and existing Multi-Factor Authentication security. While most have come in

It is very exciting to be alive in a time where we can start to use AI to do automated tasks in business operations! However,

Microsoft Forms is a app included with your Microsoft 365 subscription that gives users the ability to collect information from their customers or employees. In

As you may have recently heard, LastPass (a popular password management software used by millions and recommended by KiteTech) was the recent target of a

As the world around us becomes increasingly digital, it has never been more crucial to know the threats that we face and how to avoid

Check out what the KiteTech team thinks would be awesome technology gifts for your family and friends–or even yourself–in 2022!

To understand how to best recognize and avoid phishing attacks, it’s helpful to first understand exactly what phishing is and why it’s a serious threat.

So far in our Digital Hygiene Series, we have focused on keeping your systems neat and orderly. However, the most important part of digital hygiene

Having a reliable phone system is essential to conducting business. Gain more insights into how a cloud business phone system could work for your business.

Improve team collaboration and the quality of your documents with Microsoft’s Share and Comments features. Review its features in this blog.

Digital hygiene doesn’t just apply to your computer. It’s also important for your mobile devices. Follow these five recommendations concerning your phones and tablets to

Microsoft is retiring Basic Authentication in favor of more advanced security measures. Explore what this means for you and your business in this blog.

Email is an invaluable tool for both personal and professional communication. Still, an excessive volume of emails can accumulate in your inbox, making it difficult

If you have any experience working with a horribly messy file cabinet room, you know how important it is to practice good hygiene when storing

We all love working on a brand-new computer because it is fast and responsive. However, over time, our new computers seem to slow down until

Sometimes you don’t know what you don’t know. There are so many tools available that could improve your workflows, so we’ve gathered some of our

The world is filled to the brim with technology. Our day-to-day consists of constantly logging in and out of devices, applications, and websites. However, the

Your email signature is an integral part of business operations and branding. Having a high-quality design that includes important information can significantly improve how professional

Scheduling meetings with multiple participants at a time that suits everyone can be a real challenge. FindTime is a Microsoft add-in that you can install

Microsoft Bookings is a free app that is part of the Microsoft 365 Suite. If your business pays for a Microsoft 365 subscription, it’s a

Zero-Day vulnerabilities are vulnerabilities in software actively being exploited in the wild but have not yet been disclosed to the software developer, or a patch

Microsoft Outlook has been around for decades now, and in that time has established itself as the most widely used email application in the professional

Microsoft OneNote, a notetaking application included in the Microsoft 365 suite of apps, has become an essential productivity tool for businesses today. However, many people

As news of Russian forces launching an attack on Ukraine hit the headlines on February 24th, it is vital that you keep security top-of-mind as

For most businesses today, the year 2022 marks almost two full years of operating remotely in at least some capacity. Some leaders couldn’t wait to

Whether you are working from home or are back in the office, creating and maintaining a proper routine is vital for a successful workday. How

With the wide variety of phones on the market today and new ones coming out every year, it can be challenging to choose the right

Like many of us here at Kite Technology, you likely spend some time working from home or have at least several employees working remotely. We

Leadership is no easy task and requires considerable ongoing effort to get it right. With 2022 on the horizon, now is the time to identify

Over time, we install a lot of software applications on our computers and many of these applications are specifically coded to automatically start after every

A reliable internet connection is critical to the productivity of most businesses today. Without it, your employees cannot work, teams cannot be productive, and you

Most will agree that Microsoft Edge is a huge improvement over Internet Explorer. This proves true in many aspects, such as better performance, enhanced security,

As smartphones and tablets become increasingly common in the workplace, hackers aren’t necessarily just using your device to infect it with malware, but also to

As the world’s workforce rapidly embraced Teams, Microsoft started investing heavily in bringing improvements and new features to the Teams experience to help its users

Windows 11 was officially announced on June 24th, confirming rumors and leaks from several different sources over the past few months. But what can you

Microsoft has made us aware of a new threat against Windows operating systems and Office products. Known as CVE-2021-40444 this vulnerability is being actively exploited

With the Worldwide Intel Chip shortage creating a limited supply of most consumer equipment, including desktop computers and laptops, making sure your devices last a

We’ve all been there. You sit down at your computer to get some work done when you receive a notification alerting you that Microsoft updates

Since its introduction in October of 2013, Internet Explorer 11 (IE11) has been one of the top 3 popular web browsers. A large reason for

You are probably already familiar with and using Microsoft Office applications like Outlook, Word, Excel, and PowerPoint, but what about SharePoint, OneDrive, and Teams? Have

Within all types of businesses, payment frauds pose a serious risk to your bottom line. Attacks related to wire transfer or email and invoice phishing

With the new release of Applied Epic 2020 coming your way soon, there are a multitude of new features and improvements that will better optimize

As work locations change and more users shift to using other devices such as laptops to connect, it is important to ensure that your device

In light of the COVID-19 pandemic, more and more users are working from home. Kite Technology Group would like to highlight a few critical elements

Microsoft Excel has a ton of functionality, but how much of it are you actually utilizing? This week’s tip will help you take full advantage

Have you ever considered just how dirty your laptop is? Studies have compared the relative cleanliness of a keyboard and a toilet seat… and unfortunately,

Smartphones have become an important part of our lives, whether it’s for personal or professional purposes. Downloading media to devices rather than computers was practically

here’s nothing quite as annoying as a computer whose volume is either too low or too high. Today’s tip is dedicated to helping you assess

With Windows 10 being a major part of most business’ computing strategy, many people use it at their jobs each day. It has a lot

What’s a smartphone without some apps to download to it? With millions of apps to choose from, developers might often have less-than-virtuous motives that put

Businesses of all types have looked to the cloud as a way to receive the goods and services they could use to improve their ability
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Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.