Independent insurance agencies throughout the US choose Kite Technology Group because we understand the industry. For more than 30 years, our clients have trusted us to provide end-to-end IT services and to solve problems with customized solutions. When you work with us, you have a full IT department who understands your agency management systems, closely monitors new regulations and follows emerging technologies. Many members of our team have insurance backgrounds and all of us are driven by the desire to help our clients succeed.
We’ve served the technology needs of independent insurance agencies in the US for more than 28 years. Our unique combination of technology and insurance industry expertise gives us a clear understanding of the challenges faced by today’s agencies. We capitalize on that insight to drive strategic initiatives, deliver superior support services and ensure regulatory compliance.
Your help desk calls and emails will always be answered by a member of our US-based team. Our IT professionals are well versed in agency management systems and many have insurance backgrounds. We’ll work with vendors to resolve your problems, keeping you informed every step of the way.
We don’t implement cookie-cutter solutions. We take a proactive, customized approach to IT services. When you work with us, we’ll partner with you to develop a comprehensive technology management strategy that will drive your agency’s performance and profitability.
Our security and compliance services complement and reinforce each other. The systems we implement to protect your data, infrastructure, clients and employees also help you meet the latest regulations. We closely monitor emerging cyberthreats, the latest security trends and regulatory developments to keep you up-to-date and protected.
Kite Technology has earned the CompTIA Security Trustmark+ certification. The CompTIA Security Trustmark+ is the highest level of recognition for IT service providers that consistently follow security best practices, demonstrate a commitment to industry recognized security standards and adhere to prescribed security compliance measures.
To earn the CompTIA Security Trustmark+, Kite Technology underwent a rigorous practice review that included examination of our methodologies and management policies by an independent third-party auditor. This process authenticates an IT service provider’s ability to prevent data breaches and IT security intrusions in their clients’ networks and systems, as well as their own business.
Strengthen your agency’s network security, reduce technology equipment failures, the risk of server outages, and downtime with reliable IT infrastructure maintenance and support.
Comprehensive, multilayered approach provides organizations with 24/7 cybersecurity threat detection and insurance regulatory compliance management and reporting.
Our professional, U.S.-based technicians excel at solving issues, understand insurance processes and agency management systems, and will work with your other vendors to provide you with an exceptional client experience.
Your agency’s vCIO will work with leadership to develop a comprehensive technology strategy that is proactive, can scale with your agency’s growth, and will help you meet your objectives and goals.
Our cloud solutions, like Microsoft 365, are reliable, secure, and scalable and enable you to have a highly effective mobile workforce while reducing your capital expenditure.
With a proper Backup & Disaster Recovery (BDR) plan you can rest assured you have a plan capable of addressing disasters of any size, from a single file being accidentally deleted to a system-wide outage.
Kite Technology understands how insurance agencies operate. We routinely work with agency management systems like Applied Epic, Applied TAM or AMS 360. Paired with our IT expertise, we’re able to fully manage your technology and operating systems. We’ll optimize your environment and keep your team operating at maximum efficiency.
To truly serve your clients, your technology needs to serve you. 24 x 7 network monitoring keeps your systems running smoothly. Backups, antivirus and preventative maintenance reduce the likelihood you’ll experience an outage. With our infrastructure management, you access reliable technology. We stay on top of emerging agency technology too, ensuring you always access the best tools and software you need to drive excellent customer service.
Whenever you have a problem, our US-based help desk team is ready to quickly resolve the issue. Our technicians are always available and are familiar with agency management systems. Their expertise limits your downtime and makes it easier to communicate. If you experience problems with an application we don’t directly support, we work with the vendor on your behalf, keeping you focused on daily business activities
New cyberthreats and regulations emerge on a regular basis and most independent agencies don’t have the internal resources to stay on top of the latest developments. We understand the current risks and carefully monitor the latest cyber trends to manage and secure your agency’s network and data. We implement controls based on your compliance requirements and overall security best practices, keeping you protected and productive.
You have business goals and we can help you use IT systems and tools to reach your objectives. Through migrations, technical consulting, and training we help you get more out of your IT resources, like Microsoft 365 and Applied Epic. The entire process is consultative, and you’ll be an active participant in setting your strategy, while a dedicated Account Engineer will help keep your plan on track. During periodic strategic business reviews, we’ll check in with your leadership team to ensure you have the right resources to grow your agency.
Working with an external IT partner reduces your labor expenses while giving you access to an expert team of technology professionals. Our proactive approach to technology protects your assets and keeps your IT systems running efficiently. Your staff becomes more productive, and are better able to serve your clients, resulting in an increase in your profitability.
Many insurance agencies we work with are not in the Baltimore area and could have chosen a local IT provider. Instead, they partnered with us. These clients value our experience working with the Applied and Vertafore Agency Management Systems. They leverage the insights we gain from our nationwide reach and benefit from our position as industry leaders. Our team enjoys solving complex problems and is ready to help your agency. Contact us today: 855-290-KITE.
© 2022 – Kite Technology Group
10989 Red Run Blvd, Suite 208
Owings Mills, MD 21117
855-290-5483 | engage@kitetechgroup.com
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.
