Investing in People, One Relationship at a Time
At Kite Technology we believe that nothing is more valuable than people. We believe that we were created for a purpose. That purpose has far more to do with who we are and how we can help others than what we do. We aim for a culture that delivers a phenomenal experience to our clients and garners excitement among our staff. Our Flight Plan principles shape our identity and bring vision to our team.
Discover Your Potential
We are looking for an enthusiastic professional to join the KiteTech Help Desk Team! The Tier 1 Technician is responsible for handling first level support of service requests. This relates to all end user technology issues, to include: workstations, printers, email flow, and vendor specific hardware and software. The technician also performs field service duties on client sites often at the direction of more experienced personnel.
The Client Experience Manager (CXM) will understand how to drive client engagement, retention, and ongoing relationship management with assigned clients. The CXM must effectively propose, present, and sell service and product offerings to meet clients’ identified needs and drive a vision of standardization across client environments. The CXM will also provide relevant sales across departments as a part of their role. This position is designed around a primarily remote work environment with occasional time spent in our Owings Mills Office location.
The purpose of the Applied Epic Consultant position is to provide expert consulting on Applied Epic’s agency management system to assist insurance agencies in successfully migrating to Epic and/or maximizing the value of Applied Epic for their agency. As part of the KiteTech Consulting team, you will have the freedom to create innovative solutions to help agencies maximize their effectiveness.
We are looking for an enthusiastic professional to join the KiteTech Agency Consulting Team! The purpose of the Outsourced Agency Bookkeeper position is to provide high-quality bookkeeping services for KiteTech’s insurance agency clients who do not have the internal resources to hire or manage accounting staff. The Outsourced Agency Bookkeeper will work with a KiteTech accounting resource lead to identify and execute the agency’s bookkeeping needs. While accounting expertise and management support is provided, the position requires day-to-day self-management skills.
The AMS360 Consultant will provide expert consulting on the Vertafore AMS360 agency management system to assist insurance agencies in successfully migrating to AMS360 and/or maximizing the value of AMS360 for their agency. The primary role of the AMS360 Consultant is to understand the specific agency management priorities and requirements of the client and recommend system configurations and workflows that will optimally meet the client’s objectives. The Consultant will have the freedom to recommend and deliver solutions suited to the clients’ needs.
Your teammates cheer each other on, help each other out, and value each other’s unique contribution.
You are surrounded by really smart people with a commitment to educate each other.
Company growth has become a normal part of who we are so we simply expect our roles and contributions to grow as the company grows.
Leadership cares about your opinion and is counting on you to speak up and make the company the best it can be.
“Being a part of this company is like being a part of a family. You really feel like we are here for each other and for our customers, as people and family, not simply as customers and colleagues”
“I love KiteTech because I feel valued and appreciated for the contributions that I make to the company. I also love the people I work with.”
Let's talk!
We would love the opportunity to learn more about your business and how we can help.
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.
