FOR YOUR BUSINESS TO THRIVE, YOU NEED A PARTNER, NOT A KNOW-IT-ALL
Too many IT providers are eager to tell you the answer, before they’ve even asked a question. They don’t take the time to understand your needs and your goals. Often this results in costly changes that don’t solve your problems.
We’re different. We listen first. Really listen, not just wait our turn to talk. We take a consultative approach to recommend a plan that helps improve productivity, secure your assets, and efficiently grow your business.
Our business began working with Kite Technology Group in the summer of 2019. The level of expertise they provided made the transition to their services very smooth. They continue to provide recommendations to improve our technology systems and have become a true partner to our business. Kite is always responsive to our requests, has outstanding trouble shooting capabilities and is always there to keep our systems up and running. We are so thankful that we partnered with Kite!
HOW WE HELP YOU ACCOMPLISH YOUR GOALS
Experience Extraordinary Client Service
Here at KiteTechnology we pride ourselves in delivering extraordinary client services. This means we do the little things, as well as the big things, that blow people away. We strive to create the kind of experiences that leave clients wanting to tell their friends. We know that there is no greater way to earn Trusted Advisor status than to steadfastly act in our clients' best interest.
We are proud of consistently having a Best-In-Class Customer Satisfaction Score.
WE HELP YOU LEVERAGE YOUR TECHNOLOGY TO THE FULLEST
For more than 28 years, Kite Technology has helped local businesses, nonprofits and independent insurance agencies across the United States leverage technology and access the IT solutions they need to meet their goals. KiteTech’s philosophy has always been guided by our president Jeff Kite's personal and caring approach paired with IT expertise. This translates into effective, tailored solutions for our clients. We take the time to get to know you and how you operate so that we can recommend and implement the right tools.
You shouldn't be held back from achieving goals because your technology isn't working, or you can't reach your IT provider for support. With the right tools and training at their fingertips, our clients can streamline workflows, reduce capital expenditure, automate processes and fully utilize their IT tools.
Agency owners and business leaders rest easy knowing our multilayered approach to security works 24/7 to protect their team and prevent downtime. The organizations we serve know we're only a phone call away when they have an issue, question or want to discuss strategic aims.
From Microsoft Consulting to improving your network infrastructure, we'll work with you to define your business goals and use technology to help you achieve them.
WHAT OUR CLIENTS SAY
Kite Technology has been handling our insurance agency's IT needs for several years. Going with Jeff Kite and his team has been one of the best business decisions we have ever made. The help desk is informed and always on the ball, and special projects such as security upgrades and, recently, installing all new Windows 10 workstations are handled with professional precision. Great people. A Five Star operation for sure.
WHAT OUR CLIENTS SAY
"Kite Tech has been our IT provider for almost 5 years. I always appreciate the fact they look into our issues deeply and try to resolve them ASAP. I very much enjoy working with their staff as they are always knowledgeable and professional."
"Kite Technology has been handling our insurance agency's IT needs for several years. Going with Jeff Kite and his team has been one of the best business decisions we have ever made. The help desk is informed and always on the ball, and special projects such as security upgrades and, recently, installing all new Windows 10 workstations are handled with professional precision. Great people. A Five Star operation for sure."
"Great IT company with amazing customer service and speedy issue resolution. We have been a client for over 10 years! I would definitely recommend them if you want top notch service. Let them worry about your IT so you can concentrate on your own business!"