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Leverage Technology to Grow Your Business

WITH TAILORED IT SUPPORT, YOU'LL ACHIEVE YOUR GOALS

HOW YOU'LL SUCCEED WHEN YOU WORK WITH US

Team Productivity

Maximized

Data and Assets

Secured

Fully Managed

Compliance Regulations

FOR YOUR BUSINESS TO THRIVE, YOU NEED A PARTNER, NOT A KNOW-IT-ALL

Too many IT providers are eager to tell you the answer, before they’ve even asked a question. They don’t take the time to understand your needs and your goals. Often this results in costly changes that don’t solve your problems. 
 
We’re different.  We listen first.  Really listen, not just wait our turn to talk.  We take a consultative approach to recommend a plan that helps improve productivity, secure your assets, and efficiently grow your business.

THE PLAN - OUR PROVEN PROCESS

We meet and listen to your vision for your organization and unique challenges. Then, our experts thoroughly assess your environment. Using our findings, we make recommendations that lead to a plan to reach your goals.

During an onboarding meeting, we lay out the transition plan. Then we start working to ensure a seamless, secure transition. We’ll document information about your applications, vendors and equipment. You’ll meet your dedicated KiteTech support team, and your services are professionally implemented.

Strategic Planning, Proactive Maintenance, Help on Demand, by people who are technically strong and eager to provide you an extraordinary client experience with every interaction. We regularly get strong positive feedback about our quality work and our caring people.

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Our business began working with Kite Technology Group in the summer of 2019. The level of expertise they provided made the transition to their services very smooth. They continue to provide recommendations to improve our technology systems and have become a true partner to our business. Kite is always responsive to our requests, has outstanding trouble shooting capabilities and is always there to keep our systems up and running. We are so thankful that we partnered with Kite!

OUR SOLUTIONS

HOW WE HELP YOU ACCOMPLISH YOUR GOALS

IT SERVICES

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Strengthen network security, reduce technology equipment failures, the risk of server outages, and downtime with reliable IT infrastructure support. 

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Comprehensive, multilayered approach provides organizations with 24/7 cybersecurity threat detection and compliance reporting.

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We'll create and guide your IT strategy, select a technology stack, and set an annual IT budget to help you meet your business objectives and goals.

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Our cloud solutions, like Microsoft 365, are reliable, secure, and scalable and will help reduce your capital expenditure. 

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Our professional, U.S.-based technicians excel at solving issues, directly answer your questions in non-technical language, and provide an exceptional client experience. 

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With a proper Backup & Disaster Recovery (BDR) plan you can rest assured you have a plan capable of addressing disasters of any size, from a single file being accidentally deleted to a system-wide outage.

INSURANCE CONSULTING

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After working with us, you’ll be able to easily access information required to manage your agency effectively, automate reporting, develop workflows and manage projects in the platform.

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Our in-house team can conduct audits for you or train your team on how to improve reporting accuracy, prevent errors and omissions, establish performance benchmarks, identify employee training opportunities, balance employee workloads, and standardize processes.

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Learn how to analyze workloads, review workflows, audit data, automate sales, unlock advanced reporting capabilities and get help with compliance too.

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It usually takes 4-6 months of post-activation training for your staff to adjust to the new system, our training helps ease the transition. 

Experience Extraordinary Client Service

Here at KiteTechnology we pride ourselves in delivering extraordinary client services.  This means we do the little things, as well as the big things, that blow people away.  We strive to create the kind of experiences that leave clients wanting to tell their friends.  We know that there is no greater way to earn Trusted Advisor status than to steadfastly act in our clients' best interest. 

We are proud of consistently having a Best-In-Class Customer Satisfaction Score.

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WE HELP YOU LEVERAGE YOUR TECHNOLOGY TO THE FULLEST

For more than 28 years, Kite Technology has helped local businesses, nonprofits and independent insurance agencies across the United States leverage technology and access the IT solutions they need to meet their goals. KiteTech’s philosophy has always been guided by our president Jeff Kite's personal and caring approach paired with IT expertise. This translates into effective, tailored solutions for our clients. We take the time to get to know you and how you operate so that we can recommend and implement the right tools.

 

You shouldn't be held back from achieving goals because your technology isn't working, or you can't reach your IT provider for support. With the right tools and training at their fingertips, our clients can streamline workflows, reduce capital expenditure, automate processes and fully utilize their IT tools.

 

Agency owners and business leaders rest easy knowing our multilayered approach to security works 24/7 to protect their team and prevent downtime. The organizations we serve know we're only a phone call away when they have an issue, question or want to discuss strategic aims.

 

From Microsoft Consulting to improving your network infrastructure, we'll work with you to define your business goals and use technology to help you achieve them.

 

WHAT OUR CLIENTS SAY

Kite Technology has been handling our insurance agency's IT needs for several years. Going with Jeff Kite and his team has been one of the best business decisions we have ever made. The help desk is informed and always on the ball, and special projects such as security upgrades and, recently, installing all new Windows 10 workstations are handled with professional precision. Great people. A Five Star operation for sure.

WHAT OUR CLIENTS SAY

"Kite Tech has been our IT provider for almost 5 years. I always appreciate the fact they look into our issues deeply and try to resolve them ASAP. I very much enjoy working with their staff as they are always knowledgeable and professional."

"Kite Technology has been handling our insurance agency's IT needs for several years. Going with Jeff Kite and his team has been one of the best business decisions we have ever made. The help desk is informed and always on the ball, and special projects such as security upgrades and, recently, installing all new Windows 10 workstations are handled with professional precision. Great people. A Five Star operation for sure."

"Great IT company with amazing customer service and speedy issue resolution. We have been a client for over 10 years! I would definitely recommend them if you want top notch service. Let them worry about your IT so you can concentrate on your own business!"

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FORTIFY YOUR CYBERSECURITY STRATEGY

Protecting your business from modern threats requires a strategic layered approach.  Are you missing critical components?  
Download our checklist to find out!

DISCOVER HOW WE CAN HELP

YOUR BUSINESS THRIVE

Ready to speak with an IT professional?
Give us a call!
Supporting over 3600 users
Serving organizations coast to coast
More than 28 years' experience
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© 2020 - Kite Technology Group

10989 Red Run Blvd, Suite 209, Owings Mills, MD 21117

Corporate Headquarters

10989 Red Run Blvd, Suite 208

Owings Mills, MD 21117

855-290-5483 / engage@kitetechgroup.com