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Managed Cloud (VoIP) Phone Solutions

Managed Cloud (VoIP) Phone Solutions

VoIP, otherwise known as Voice Over Internet Protocol, is a system that leverages high-speed broadband or cable connection to route calls as digital data over the Internet. In other words, it allows you to use your Internet connection to make phone calls. 

Benefits of a VoIP Business Phone System

The migration of the phone system to the cloud results in increased productivity, improved call quality, and reduced expenses, in addition to an expansion of the capabilities of the phone system itself.

Voice over Internet Protocol (VoIP) phone systems enable your business to integrate voice, messaging, and video calling onto a single platform while retaining all of the functionality of a conventional phone system. This includes the ability to forward calls, route calls, transfer calls, and participate in call conferences.

When this is combined with data and video, it radically transforms how you can manage calls, which not only helps you improve efficiency and cut costs, but also enhances the experience you provide for your users and customers.

A VoIP Business Phone System Offers Your Business:

Scalability

Can easily expand to meet your needs as your business grows

Availability

There is no single point of failure, so you will always have access to your phone system

Flexibility

Can work anywhere and use any device to connect

Advanced Features

There are numerous advanced features that you can take advantage of like call recording, simultaneous ring to cell phones, mobile apps, voicemail to email, voice transcription, just to name a few

Value

VoIP phone systems are budget friendly, tend to have lower monthly subscription fees, and require less hardware.

How KiteTech Can Help Your Business Leverage the Benefits of VoIP

There’s a lot to consider before you decide on a VoIP system for your business. When you partner with KiteTech for your VoIP phone system, we will work with you to clearly identify your organization’s needs and objectives. We will then help you select the phone system and associated features that best meet your goals while ensuring that it successfully integrates with your other business systems.

Benefits of Partnering with Kite Technology For Your Phone System

KiteTech can customize a cloud phone solution based on your unique business needs

As a Managed IT Service Provider, KiteTech understands the entirety of your network and infrastructure.

By partnering with KiteTech for your business phone system, you eliminate yet another vendor that you have to manage.

KiteTech provides exceptional live Help Desk support and vendor liaison on your behalf.

Development of your phone system solution will include the necessary integrations with your other business systems like Applied Epic, AMS 360 or other line of business applications.

KiteTech can customize a cloud phone solution based on your unique business needs

As a Managed IT Service Provider, KiteTech understands the entirety of your network and infrastructure.

By partnering with KiteTech for your business phone system, you eliminate yet another vendor that you have to manage.

KiteTech provides exceptional live Help Desk support and vendor liaison on your behalf.

Development of your phone system solution will include the necessary integrations with your other business systems like Applied Epic, AMS 360 or other line of business applications.

Business Phone Solutions We Offer

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3CX

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime

Here is a breakdown of 3CX capabilities:

  • Telephony: Web client and mobile apps for remote working
  • Video: Included in your system, no add-ons needed
  • Live Chat: Talk with your customers in real time via your website or Facebook!
  • SMS: Allow your customers to interact with you instantly
  • Integrations: CRMs and Microsoft 365
  • Low Cost: Save on your phone bills, add ons and hardware
  • Flexible: Keep your numbers, choose your phones and your provider
  • Secure: 3CX includes advanced security features
  • Install anywhere: Hosted or on Premise, MiniPC, Hyper-V, VMware or KVM!
  • Backed by the vendor, supported by us
  • 600,000+ customers globally

Benefits of 3CX

  • Available On-prem, Private Cloud or 3CX hosted
  • Easy, low-cost subscription 
  • Can use existing hardware / lines
  • Live chat, SMS / MMS, Video Conferencing included
  • Free apps to facilitate remote working
  • Integrates with CRM systems and MS 365
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Microsoft Teams Phone

Microsoft Teams phone is a cloud-based phone system built for productivity.  It integrates into Microsoft 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.

Here’s a breakdown of Microsoft Teams Phone capabilities:

  • Basic calling features – Merge calls, transfer and ring back, transfer calls between devices, transcribe your call, and more…
  • Advanced call features – auto attendant, call queues, voice-enabled channels, and more…
  • PSTN Calling – Add Microsoft Calling Plans, Direct Routing and/or Operator Connect to deliver a full enterprise calling experience at a​ global scale.

Benefits of Microsoft Teams Phone

  • Work from anywhere on any device – One phone number across your computer, mobile, and desk phone
  • Secure, reliable, and rich calling – Cloud calling features you can count on plus built-in redundancy and load balancing
  • Streamline management – Save time and money with one app, from one provider, with one low price.
  • Connect faster and easier – Start a call, schedule and join meeting more easily, right from Outlook. 
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Contact KiteTech to Learn More

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adam atwell

Adam Atwell

Cloud solutions architect

Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.