Voice Over Internet Protocol


VoIP, otherwise known as Voice Over Internet Protocol, is a system that leverages high-speed broadband or cable connection to route calls as digital data over the Internet. In other words, it allows you to use your Internet connection to make phone calls.

Benefits of a VoIP Business Phone System:

  1. The migration of the phone system to the cloud results in increased productivity, improved call quality, and reduced expenses, in addition to an expansion of the capabilities of the phone system itself.
  2. Voice over Internet Protocol (VoIP) phone systems enable your business to integrate voice, messaging, and video calling onto a single platform while retaining all of the functionality of a conventional phone system. This includes the ability to forward calls, route calls, transfer calls, and participate in call conferences.
  3. When this is combined with data and video, it radically transforms how you can manage calls, which not only helps you improve efficiency and cut costs, but also enhances the experience you provide for your users and customers.

A VoIP Business Phone System Offers Your Business:


Can easily expand to meet your needs as your business grows


There is no single point of failure, so you will always have access to your phone system


Can work anywhere and use any device to connect​

Advanced Features

There are numerous advanced features that you can take advantage of like call recording, simultaneous ring to cell phones, mobile apps, voicemail to email, voice transcription, just to name a few


VoIP phone systems are budget friendly, tend to have lower monthly subscription fees, and require less hardware.

Partner with KiteTech

Kite Technology Can Help Your Business Leverage the benefits of VoIP:

There’s a lot to consider before you decide on a VoIP system for your business. When you partner with KiteTech for your VoIP phone system, we will work with you to clearly identify your organization’s needs and objectives. We will then help you select the phone system and associated features that best meet your goals while ensuring that it successfully integrates with your other business systems.

Business Phone Solutions We Offer

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

Here is a breakdown of 3CX capabilities:

  • Telephony: Web client and mobile apps for remote working
  • Video: Included in your system, no add-ons needed
  • Integrations: Microsoft 365
  • Low Cost: Save on your phone bills, add-ons, and hardware
  • Flexible: Keep your numbers, choose your phones and your provider
  • Secure: 3CX includes advanced security features
  • Backed by the vendor, supported by us
  • 600,000+ customers globally

Benefits of 3CX:

  • Available On-premises, Private Cloud, or 3CX hosted
  • Easy, low-cost subscription
  • Can use existing hardware / lines
  • Free apps to facilitate remote working
  • Integrates with Microsoft 365

Microsoft Teams phone is a cloud-based phone system built for productivity.  It integrates into Microsoft 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.

Here’s a breakdown of Microsoft Teams Phone capabilities:

  • Basic calling features: Merge calls, transfer and ring back, transfer calls between devices, transcribe your call, and more…
  • Advanced call features: Auto attendant, call queues, voice-enabled channels, and more…
  • PSTN Calling: Add Microsoft Calling Plans, Direct Routing and/or Operator Connect to deliver a full enterprise calling experience at a global scale.

Benefits of Microsoft Teams Phone

  • Work from anywhere on any device: One phone number across your computer, mobile, and desk phone
  • Secure, reliable, and rich calling: Cloud calling features you can count on plus built-in redundancy and load balancing
  • Streamline management: Save time and money with one app, from one provider, with one low price.
  • Connect faster and easier: Start a call, schedule, and join meeting more easily, right from Outlook.

Learn how a VoIP Phone System can benefit your organization

Contact Kite Technology to Learn More

Are you ready to modernize your business communication? Let us help you with a solution that is made for businesses like yours. Investing in a voice over IP phone system is a great way to upgrade your business phone system. VoIP can provide many immediate benefits that can help businesses be more efficient, collaborative, and cost effective.

To get started or to just learn more about how a VoIP Phone System can benefit your organization, please contact us to schedule a conversation.

adam atwell

Adam Atwell

Cloud solutions architect

Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.