Independent insurance agencies throughout the US choose Kite Technology for their insurance technology solutions because we understand the industry. For more than 30 years, our clients have trusted us to provide end-to-end Managed IT services and business consulting to drive performance and increase profitability. Our team of professionals has more than 100 years of combined insurance industry experience giving us unique insight into what agencies today need to be successful. We not only understand your business processes and workflows but also have strong collaborative relationships with industry vendors. This means that when we are troubleshooting issues, we’ll contact your vendors directly and work with them to resolve the issue, keeping you out of the middle and focused on more important things.
Unlike other IT providers, Kite Technology takes a holistic business approach to serving independent insurance agencies. Our Applied Epic and AMS360 Consulting teams can help your agency with an agency management system migration as well as optimization services and employee training to ensure you are operating at maximum efficiency. Our Microsoft Consulting team can assist your agency develop and execute a powerful cloud adoption strategy that will drive productivity and collaboration no matter how distributed your team might be.
Your agency’s success depends heavily on having technology that is secure, works like it’s supposed to and enables your team to be productive. When you work with Kite Technology, you have a full-service IT department who understands your agency management systems, closely monitors new regulations and follows emerging technologies. We are here to handle your insurance agency’s technology needs so you can concentrate on your operations and serving your clients well. We provide you with proactive, consistent and reliable IT support that gives you the peace of mind you’ve been waiting for and ultimately empowers your agency to experience greater business success.
Whether you want to migrate to the Applied Epic agency management system or better leverage Epic’s features and capabilities, our consulting services are designed to take your insurance agency’s performance to a new level. We partner with agencies across the country to help them help them gain true value from their investment. Our team of Applied Epic experts can help you optimize your Epic system so you can improve your utilization. As a result, your agency will operate more efficiently and serve your clients better.
Our Help Desk operates by a service level agreement (SLA) to ensure that all problems get addressed quickly and with proper priority. With a specified response time and clear deadlines on your business’s IT issue turnaround, the Help Desk for Kite Tech will ensure that the issue is addressed quickly to minimize disruption. You can access our business support Help Desk via phone, email, and desktop app. When emergencies arise after-hours, you can contact our on-call technician for help. When your business needs fast IT support, trust the experts at KiteTech’s Help Desk to troubleshoot for your company!
When you’re in the cloud, you’re nimble. Your IT is scalable, and you can quickly shift to successfully meet unforeseen situations. Moving to the cloud is a long-term investment. It requires intentional, strategic planning and trusted solutions like Microsoft 365. When we migrate independent insurance agencies throughout the U.S., we take a consultative approach. Our clients are active participants. We work together to design cloud solutions tailored to how their business operates.
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.