Take Your Utilization to a New Level with our

Applied Epic
Consulting Services

Whether you’re transitioning to Applied Epic or have been using it for years, Kite Technology’s experienced consultants can help you make the most of your system. We combine deep Applied Epic expertise with real-world insurance agency experience to provide practical solutions tailored to your agency’s needs.

From optimizing workflows and improving reporting to managing accounting processes and providing ongoing administration and bookkeeping support, our team helps agencies simplify operations, improve efficiency, and get more value from Applied Epic.

Expert Guidance for Your Agency

Customized Applied Epic Services

From one-time projects to ongoing support, our Applied Epic consulting services are designed to address your agency’s unique needs, improve day-to-day operations, and help your team work more efficiently.

Assessments

Evaluate your Applied Epic system's configuration, servicing workflows, and accounting processes to identify opportunities for improvement and help your agency operate more efficiently.

Migrations

We'll help you make a smooth transition to Applied Epic, ensuring your system is properly configured, your data is accurately migrated, and your team has what they need for success.

Optimization

Improve your Applied Epic configuration, streamline workflows, and strengthen data quality to help your team work more efficiently and maintain consistency across your agency.

Agency Virtual Admin (AVA)

Extend your team with ongoing Applied Epic administration support to manage routine tasks, maintain system configuration, and address day-to-day administrative needs.

Outsourced Bookkeeping

Take the burden of day-to-day bookkeeping off your team with experienced support focused on accurate records, timely reconciliations, and reliable financial processes.

Applied Epic Dashboards

Turn your Applied Epic data into meaningful insights with customized dashboards that improve visibility, highlight important trends, and help your team make more informed decisions.

Accounting Services

Improve financial accuracy and streamline accounting processes in Applied Epic with expert support for assessments, cleanup, configuration, and Fresh Starts.

Workflow Development

Streamline and standardize your Applied Epic workflows to improve efficiency, reduce errors, and help your team maintain consistent processes across your agency's daily operations.

Auditing Services

Evaluate your Applied Epic system to improve data quality, identify training opportunities, align processes with agency goals, and establish benchmarks for success.

Custom Reports

Create customized Applied Epic reports that provide meaningful insights, improve visibility into agency operations, and help your team make more informed business decisions.

Employee Training

Build your team's confidence and efficiency with practical Applied Epic training tailored to your agency's workflows, processes, and individual user needs to support greater productivity.

WORKFLOW DEVELOPMENT

Updating and standardizing your workflows is an important part of running your agency efficiently and accurately.

CUSTOM REPORTS

Applied Epic has tremendous reporting functionality that your agency can leverage to improve its operational efficiency.

ACCOUNTING SERVICES

Applied Epic provides better tracking of client, carrier, and broker receivables while also providing reporting.

PROPOSALS & CUSTOM FORMS

Our consultants understand the importance of branding and setting yourself apart from the competition.

Ready to Accomplish More with Applied Epic?

Whether you need help with a specific challenge or ongoing support, our experienced consultants are here to help. Let’s talk about your agency’s needs and how we can help you achieve your goals.

Passionate, Driven, and Committed to Your Success

Meet Our Applied Epic Consulting Team

Lauren Tippett, Chief Agency Consultant

Lauren (Roberts) Tippett

Chief Agency Consultant

Monica Trevino

Monica Trevino

Director of Agency Consulting

Kellie Halfpap from KiteTech

Kellie Halfpap

Agency Consultant

Jenny Honican, KiteTech Agency Consultant

Jenny Honican

Agency Consultant | AVA Team Lead

Buffy Johnson from KiteTech

Buffy Johnson

Agency Consultant

Katie Neiderer - Applied Epic Agency Consultant

Katie Neiderer

Agency Consultant

Brooke Perrone, Agency Bookkeeper

Brooke Perrone

Agency Bookkeeper - Applied Epic Team Lead

Kerstyn Dickerson, Applied Epic Agency Bookkeeper

Kerstyn Dickerson

Applied Epic Agency Bookkeeper

Case Study

Cost-Saving Workflow Development with Applied Epic

Migrating to a new agency management system and implementing cost-saving workflows is rarely efficient at first. That’s what one of our insurance agency clients in Florida discovered when they came to us for assistance and advice in configuring and optimizing their new Epic database.

To minimize downtime and boost productivity, the agency’s staff needed to quickly learn the functionality of their system. We worked closely with them to develop workflows customized to the needs of their agency, so they could manage everything from existing customer relationships to new sales opportunities.

Once these workflows were created, we completed employee training on how to work within their system and ensured it was configured properly from day one. Every feature, from the system configuration to report automation, functioned to save their team time and boost operational efficiency.

As they began selling, their team knew they could continue to rely on us to offer personalized insurance consulting and technology expertise to their team.

Boca Raton, FL

adam atwell

Adam Atwell

Cloud solutions architect

Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.