Migrating to Applied Epic is a complex process that can either go smoothly or lead to lost productivity and frustration for your employees and customers. To ensure a seamless migration, excellent planning led by experienced resources is critical. At Kite Technology, our team of experts can guide you through every step of the process, ensuring that your agency is well-prepared for the transition.
Our consulting team will work with you to make the right fundamental decisions to properly configure your system and ensure easy access to the information you need to effectively manage your agency. We will also provide process training that goes beyond EPIC functionality, emphasizing how your agency should operate to get the most from your new system.
Applied Epic is a versatile platform that’s designed to serve the needs of various organizations within the insurance industry, including independent insurance agencies, MGAs, MGUs, insurance carriers, brokers, and benefits agencies. However, to ensure that the platform works effectively for your specific business needs, optimizing Epic is crucial.
By optimizing Epic, you can customize the platform to fit your agency’s unique workflows, processes, and objectives. This flexibility enables you to streamline your operations and increase productivity while providing your team with the tools they need to succeed. Additionally, optimizing Epic allows you to make data-driven decisions by gaining insights into your operations through advanced reporting and analytics capabilities.
If your agency has been using Applied Epic for any amount of time, you have an opportunity to optimize your system and utilize many of the key features that increase efficiency and productivity. Hear from KiteTech’s Director of Agency Consulting, Lauren Roberts on how you can determine if it’s time to optimize your Applied system and how we can help.
If you have any questions, please don’t hesitate to reach out to start the conversation. We would love the opportunity to learn more about your agency and help you get the most from your Applied Epic investment.
One of the ways we determine your agency’s optimization needs is by conducting an initial assessment that helps us get a better understanding of how you use Epic for:
As part of the assessment we also review your Epic database, audit your transaction activity, and execute various Epic system reports to determine:
Based on our findings, we will make recommendations on areas in Epic that your agency should optimize.
These are just a few examples of ways that our consulting team can help your agency optimize your Applied Epic system and help you improve operational efficiency and results. To learn more about our services, please reach out using the contact form on this page or send us an email at firstname.lastname@example.org. We are eager to learn more about your agency and see how we can help!
With so many options for office productivity software, it can be difficult for insurance agencies to choose the right one. It’s very tempting to try them all. That’s what a client in Texas found when they got in touch with us recently. They were using ImageRight, QuickBooks and HubSpot, and they had all the Epic activities turned on. They felt their operational efficiency could be better and wanted to help employees streamline their workflow.
Since we work with various insurance agencies through our consulting services, we knew the agency’s staff could both streamline and simplify their processes. Through the optimization of their Applied Epic system, we identified current redundancies and formulated a plan to increase speed and efficiency agency-wide. To ensure we were offering a truly personalized result, we sat down with each account manager and watched them work.
We identified problem spots and visible bottlenecks, as well as their most frequently used events and activities, putting all the others in the background. This cut down on repetitive work for front-end staff. We also worked with account managers on advanced reporting, so they could take advantage of the most useful Epic reports.
The result was a streamlined workflow that automated repetitive tasks and boosted operational efficiency. We’ve even been asked back to work with their accounting staff to implement Epic, moving everything into one easily accessible hub.
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.