Ongoing
With more than 25 years’ experience, Kite Technology has earned a reputation for providing high-quality Managed IT and Consulting Services to organizations not only in the Baltimore area but across the country.
A Proven Process that enables our clients to operate more effectively, prepare for the future, and experience greater business success year after year.
HOW CAN
WE HELP?
INTRODUCTORY MEETING
At KiteTech, we take the time to get to know your business. We ask questions to learn about your unique challenges and goals. This is also your opportunity to learn about KiteTech- our people, our approach and our processes.
TECHNOLOGY ASSESSMENT
One of our high-level engineers will conduct a thorough technology assessment of your IT infrastructure, processes, and security. We identify any network vulnerabilities and opportunities for improved performance. We then present a comprehensive review of our findings and recommendations.
LET’S GET
STARTED
ACCESS
Once we decide to work together, we begin transitioning services from your current provider to KiteTech. We kickoff the process with an onboarding meeting. You will meet your KiteTech team, discuss transition planning, and provide initial access to your network.
Document
We thoroughly document your business applications, licensing, vendors, and equipment inventory. This ensures that our team has accurate and up-to-date information to better serve you.
CONTROL
In this final deployment stage, we install remote agents, establish control of your systems and secure your network. You are introduced to your KiteTech Support team and services are officially implemented. Welcome aboard!
EXPERIENCE
ONGOING SUCCESS
KiteTech’s Client Experience Team provides ongoing high level strategic consulting and account management. Our vCIO services are focused on helping you develop a technology roadmap that meets your future objectives, ensures regulatory compliance and maximizes your technology investment.
Ongoing
Our team provides ongoing proactive monitoring and maintenance of all your systems and performs all necessary security updates and backups. Your Support Team is available any time to help your users stay more productive by providing prompt support for any issues that come up.
Our Project Team will work closely with you to design smart solutions that meet your business requirements. An assigned project manager ensures that all work is completed in a timely manner and to your satisfaction. We train your users to ensure a smooth transition.
This means we do the little things, as well as the big things, that blow people away. We strive to create the kind of experiences that leave clients wanting to tell their friends.
We are proud of consistently having a Best-In-Class Customer Satisfaction Score.
© 2022 – Kite Technology Group
10989 Red Run Blvd, Suite 208
Owings Mills, MD 21117
855-290-5483 | engage@kitetechgroup.com
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.
