Tier 1 Help Desk Technician – Owings Mills, MD – Full Time
We are looking for an enthusiastic professional to join the KiteTech Help Desk Team. The Tier 1 Technician is responsible for handling first level support of service requests. This relates to all end user technology issues including: workstations, printers, email flow, and vendor specific hardware and software. The technician also performs field service duties on client sites often at the direction of more experienced personnel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Though certifications are not required to apply, KiteTech is looking for candidates who have demonstrated a desire to learn through higher education and accreditation programs.
Cloud solutions architect
Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.