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Complimentary 2-Part Webinar

Driving Better Agency Results with Your Applied Epic Book of Business Report

Presenters: Lauren (Roberts) Tippett and Jenny Honican

Recorded on 1/21/26 and 2/25/26.

Complete the form to watch the recordings.

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UPCOMING 2-Part Webinar

Driving Better Agency Results with Your Applied Epic Book of Business Report

Presenters: Lauren (Roberts) Tippett and Jenny Honican

Part 1: Presented on 1/21/26. Access recording below

Part 2: Wednesday, February 25 | 2 pm ET

A practical 2-part webinar to help you understand and improve your Book of Business report data

The Book of Business report is one of the most powerful tools in Applied Epic because it shows exactly what your agency has on the books and how your business is performing. Yet many agencies struggle to produce a clean and reliable report due to missing data, incorrect workflows, unclear policy setups, or financial fields that do not reflect their true book. Without a dependable Book of Business report, it becomes difficult to understand premium and revenue totals, new and lost business, retention, and carrier volume.

This two-part webinar series led by Lauren (Roberts) Tippett and Jenny Honican will help you finally make sense of your Book of Business data. You’ll learn how to identify the issues that lead to inaccurate results and learn how to use the report to improve visibility into your operations. You will also see how the report supports better decisions across servicing, accounting, and operations, and how stronger Book of Business data can improve overall agency performance.

Level: Basic to Intermediate

Audience: All 

Access Webinar Recordings

Register for 2-Part Webinar

A practical 2-part webinar to help you understand and improve your Book of Business report data

The Book of Business report is one of the most powerful tools in Applied Epic because it shows exactly what your agency has on the books and how your business is performing. Yet many agencies struggle to produce a clean and reliable report due to missing data, incorrect workflows, unclear policy setups, or financial fields that do not reflect their true book. Without a dependable Book of Business report, it becomes difficult to understand premium and revenue totals, new and lost business, retention, and carrier volume.

This two-part webinar series led by Lauren (Roberts) Tippett and Jenny Honican will help you finally make sense of your Book of Business data. You’ll learn how to identify the issues that lead to inaccurate results and learn how to use the report to improve visibility into your operations. You will also see how the report supports better decisions across servicing, accounting, and operations, and how stronger Book of Business data can improve overall agency performance.

Session Duration: 60 min

Level: Basic to Intermediate

Audience: All 

Fill out the form on this page to sign up for Part 2 today! Not available to attend that day? Sign up anyway to receive a copy of the recording after the live session!

Note: Once you register, you will receive 2 separate Zoom confirmation emails – one for each session. Be sure to add both sessions to your calendars!

What We Covered in Part 1

Recorded on January 21, 2026

  • What the Book of Business report is and why it matters
  • Understand the different versions of the report that are available
  • How to read core client, account, policy, and status fields
  • How to spot missing data, blank assignments, and workflow gaps
  • How policy types and line statuses affect your report
  • Practical examples for how to uncover data and workflow issues

What We'll Cover in Part 2

Recorded on February 25, 20265

  • Quick recap of Part 1 and where this session picks up
  • How to read premium, commission, billing, and financial fields
  • How to identify and correct company and broker issues
  • Additional reports that help clean and improve your Book of Business
  • Best practices for reviewing and maintaining BOB accuracy
  • How BOB data supports revenue, carrier, and performance insights

Meet Your Presenters!

Lauren Tippett, Chief Agency Consultant

Lauren (Roberts) Tippett
Chief Agency Consultant

Jenny Honican, KiteTech Agency Consultant

Jenny Honican
Agency Consultant

About Kite Technology Group

adam atwell

Adam Atwell

Cloud solutions architect

Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.