Kite Technology's

3D Proven Process for Client Success

With more than 25 years' experience, Kite Technology has earned a reputation for providing high-quality Managed IT and Consulting Services to organizations not only in the Baltimore area but across the county.

 

Our secret? 

A Proven Process that enables our clients to operate more effectively, prepare for the future, and experience greater business success year after year.

Contact us today to learn more!

Our 3D Proven Process

HOW CAN
WE HELP?

INTRODUCTORY MEETING

At KiteTech, we take the time to get to know your business. We ask questions to learn about your unique challenges and goals. This is also your opportunity to learn about KiteTech- our people, our approach and our processes.

TECHNOLOGY ASSESSMENT

One of our high-level engineers will conduct a thorough technology assessment of your IT infrastructure, processes, and security.  We identify any network vulnerabilities and opportunities for improved performance. We then present a comprehensive review of our findings and recommendations.

LET'S GET
STARTED

ACCESS

Once we decide to work together, we begin transitioning services from your current provider to KiteTech.  We kickoff the process with an onboarding meeting. You will meet your KiteTech team, discuss transition planning, and provide initial access to your network.

DOCUMENT

We thoroughly document your business applications, licensing, vendors, and equipment inventory. This ensures that our team has accurate and up-to-date information to better serve you.

CONTROL

In this final deployment stage, we install remote agents, establish control of your systems and secure your network. You are introduced to your KiteTech Support team and services are officially implemented.  Welcome aboard!

EXPERIENCE
ONGOING SUCCESS

STRATEGIC PLANNING

KIteTech's Client Experience Team provides ongoing high level strategic consulting and account management. Our vCIO services are focused on helping you develop a technology roadmap that meets your future objectives, ensures regulatory compliance and maximizes your technology investment. 

ONGOING

MAINTENANCE

& SUPPORT

Our team provides  ongoing proactive monitoring and maintenance of all your systems and performs all necessary security updates and backups. Your Support Team is available any time to help your users stay more productive by providing prompt support for any issues that come up.

PROJECT

DELIVERY

Our Project Team will work closely with you to design smart solutions that meet your business requirements. An assigned project manager ensures that all work is completed in a timely manner and to your satisfaction. We train your users to ensure a smooth transition.  

DISCOVER HOW WE CAN HELP

YOUR BUSINESS THRIVE

Ready to speak with an IT professional?
Give us a call!
Supporting over 3600 users
Serving businesses coast to coast
Over 25 years experience!
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© 2018 - Kite Technology Group

10989 Red Run Blvd, Suite 209, Owings Mills, MD 21117

Corporate Headquarters

10989 Red Run Blvd, Suite 209

Owings Mills, MD 21117

855-290-KITE / engage@kitetechgroup.com