AMS360 Employee Training

AMS360 CONSULTING NOW AVAILABLE!

Onboard Your Employees with Confidence

AMS360 TRAINING

Training your agency’s new employees to use AMS360 effectively can be a time-consuming and overwhelming process for both your existing team and your new hires. However, effective employee training is critical in ensuring a successful and efficient onboarding experience, and can significantly impact your new employees’ confidence and their relationship with your agency.

At Kite Technology Group, we offer comprehensive, role-based training for AMS360. Our customized approach enables your employees to quickly learn the ropes so they can feel confident and capable in their roles. Our training is customized based on each employee’s current level of experience with AMS360 and on the skills they’ll need to have based on their specific role within the agency.

Kite Technology’s New Employee

TRAINING PROCESS

1

To ensure effective training, we begin by creating a customized list of AMS360 tasks based on the employee’s role and responsibilities. We then consult with their manager to identify the top priorities to be covered in the first 60 days and tailor the sessions accordingly.

2

Our training sessions are tailored to your agency’s specific needs by gathering information on your agency’s procedures and standards before we get started. If a procedures manual is not available, we ask targeted questions to help us create a customized training plan that aligns with your agency’s unique workflows and industry best practices.

3

We cater our training approach based on the employee’s familiarity with AMS360 and ImageRight:

If they are a prior AMS360 user, we would focus on the “highlights” and fine-tune the topics according to the agency’s process. This approach results in less time spent on training.
For those familiar with agency operations but new to AMS360, we will provide in-depth training sessions that cover a wide range of topics. This comprehensive approach may require more time, but will ensure that new employees are equipped with the skills they need to use the system effectively.
For those completely new to agency operations, we offer a gradual crawl-walk-sprint-marathon approach to help them become completely comfortable in process and procedure over time. We start with mid-level introduction to certain features and workflows to get them “crawling”. Then we move on to a deeper dive into their tasks in the “walk” level after a few weeks. The “sprint” level comes a few more weeks down the road with even deeper workflows, and the “marathon” level takes many months, perhaps a year, to achieve complete comfort with the process and procedure.

4

For certain workflows, we offer written handouts that provide detail of the steps we cover during training. This way, new employees can reference the material and refresh their knowledge as needed, ensuring a smooth transition to using AMS360 effectively.

AMS360 EMPLOYEE ASSESSMENT

Empower your employees to excel in their roles with training tailored to their skills and positions!

Transitioning to a new role or department can be both exciting and challenging, especially when it requires additional skills in AMS360. To help you excel in your new position, Kite Technology starts by conducting a thorough assessment of your current AMS360 skill set. This evaluation enables us to compare your existing abilities with the skills required for your new role

Using the gathered information, we develop a tailored list of AMS360 tasks that you’ll either need to learn from scratch or refresh your knowledge on. The time commitment for this customized training depends on the number of tasks identified.

With our comprehensive and customized approach to skill development, the AMS360 Consultants at Kite Technology aim to help you transition smoothly and succeed in your new role. Let us guide you through this important phase in your career!

Kite Technology’s New Employee

TRAINING PROCESS

1

Skill Assessment: We begin with a thorough evaluation of the employee’s current AMS360 skill set. This helps us identify gaps between existing knowledge and the requirements of their new role.

2

Flexible Evaluation Options: To ensure a comfortable and accurate assessment, employees can record themselves performing a task rather than participating in a live evaluation. Live sessions are available, but optional, recognizing that some individuals perform better without real-time pressure.

3

Customized Training Plan: Based on the assessment, KiteTech’s AMS360 Consultants create a tailored list of tasks that the employee needs to learn or refresh on. The training duration is determined by the number and complexity of these tasks.

Targeted Training with KiteTech. Optimized Employee Performance.

Outcomes of AMS360 Training

Targeted Skill
Development

Increased Confidence and
System Proficiency

Smoother Transitions Into
New Roles

Enhanced Overall Agency Performance

Our Commitment to Your Success in AMS360

Let Kite Technology’s AMS360 Agency Consultants guide your employees through this important stage of their careers. With our tailored approach to training, they’ll be equipped to succeed and contribute meaningfully to your agency’s goals. Contact us today to discuss your agency’s employee training needs!