Baltimore IT Services

OUR IT SERVICES for Baltimore Businesses

As an IT Service Provider serving Baltimore businesses for more than 30 years, Kite Technology understands the ever changing technology requirements of businesses today. From the onset, our team invests time to get to KNOW your business and fully understand your processes and workflow needs. As your Trusted Technology Advisor we will provide strategic oversight and consulting to ensure alignment of your technology infrastructure with your organization’s initiatives and goals.

Kite Technology’s comprehensive technology management solution includes onsite and remote help desk support provided by our talented team of technicians and system engineers. Our proactive approach to maintaining and supporting your infrastructure leverages an advanced set of IT tools and processes to deliver maximum performance, reliability and security for your business. Our goal is to optimize your technology for your needs allowing your staff to be more productive and you the ability to focus on your core business.

Key Components of
Kite Technology's Managed IT Services

Kite Technology packages its suite of key IT services into a comprehensive support package specifically designed to proactively manage the technology needs of businesses in the Baltimore and Mid-Atlantic region.

INFRASTRUCTURE MANAGEMENT

 

Proactive maintenance and support of your entire IT infrastructure

 

Security & Compliance

 

A risk-based approach ensures your business is protected and meeting regulatory compliance

 

 

HELP DESK
SUPPORT

 

Skilled problem solvers who understand what’s important to your business

 

Strategic IT
consulting

 

Strategic planning of your technology roadmap for ongoing business success

 

CLOUD
SOLUTIONS

 

Bring unmatched scalability, flexibility, and reliability to your business

 

BACKUP &
DISASTER RECOVERY

 

Protect your business and assets and ensure business continuity when it matters most

 

10 Benefits of Kite Technology's
Managed IT Services

1

Proactive Solutions

2

Security & Compliance

3

Lower Operating Costs

4

Scalability for Growth

5

Strategic Planning

6

Increased Productivity

7

Workforce Mobility

8

Business Continuity

9

Consultative Approach

10

National Presence

Baltimore's 5-Star Google Rating IT Services

The best evidence we can provide of KiteTech delivering on our service promises, is our clients’ willingness to share positive reviews.

If you would like to see what it’s like to experience exceptional client services like described here, please reach out to schedule a conversation. We welcome the opportunity to learn more about your business and how we can help you meet your objectives.

Google Rating
5.0
Based on 304 reviews
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Excellent
5.0
Rhonda P.
The Kite Tech Group is made up of great people who care about their clients!
Sam H.
Recently switched our IT Management to Kite. Had an issue with Microsoft Outlook and Joshua came to my rescue. He was not only extremely knowledgeable but efficient and wonderfully personable. Excellent customer service, top notch! 10 star rating if it were available! Sam H., RTI Insurance Services
Cindy A.
We have been a happy client of Kite's since early this year. Their service, training and advice is beyond amazing! If you are an Applied EPIC user run, don't walk to sign up!
Family P.
Dale, Cheyenne and mostly all the people I have worked with at Kite Tech have been extremely pleasant to work with. They are always fast at fixing the problem and give special attention to routing the problem and resolving it quickly if it cannot be fixed by them specifically. I HIGHLY recommend them. It's a positive interaction every single time.
Patti B.
Working with Dale Mabilangan and Kite was fantastic, He helped me get my new computer and was up and running with no glitches.
KUDOS TO DALE very professional and helpful!
Cher D
My employer uses Kite for our technical support. I'm happy with their service. They respond quickly, are very knowledgable and I appreciate that they explain what whey're doing as they're working on my computer system issues. Thumbs up from me!
Felicia E.
I had an excellent experience with Kite Technology Group. The scanner issue was handled promptly and professionally, and all of the technicians was very knowledgeable, patient, and thorough throughout the process. I truly appreciate the quick response and attention given to resolving the issue and making sure everything was working properly.

Thank you for providing such outstanding customer service. Your team’s professionalism, communication, and commitment to getting the issue resolved are greatly appreciated. Excellent job Team!
Christina K.
Very pleased with KiteTech which has allowed me to stay connected seamlessly when I travel. Impressed by the service I received in particular from Dale. Thank you!!
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Experience Extraordinary Client Service

Here at KiteTechnology we pride ourselves in delivering extraordinary client services. This means we do the little things, as well as the big things, that blow people away. We strive to create the kind of experiences that leave clients wanting to tell their friends. We know that there is no greater way to earn Trusted Advisor status than to steadfastly act in our clients’ best interest.​

We are proud of consistently having a Best-In-Class Customer Satisfaction Score.

Baltimore Technical Consulting Services

windows

Microsoft 365 Consulting

As Microsoft continues to expand the features and services included in its Microsoft 365 subscriptions, we find customers are missing out on leveraging these features to drive value to their business. It’s our mission and purpose to help your business realize that value and to grow your bottom line by taking advantage of the functionality available to you.

Apple Logo

Apple Consulting

Kite Technology is proud to participate in the Apple Consultants Network. Apple Consultants are specially trained to help you identify, set up and use Apple technology to help transform the way your business works. We use this expertise to help organizations in a variety of industries identify the best Apple technology for their business needs and assist them in deployment and maintenance over the lifecycle of the solution.

DISCOVER HOW WE CAN HELP YOUR BUSINESS THRIVE

 
Ready to speak with an IT professional? Give us a call!
Supporting over 3600 users
Supporting over 4000 users
Serving organizations coast to coast
Serving organizations coast to coast
More than 28 years experience
More than 30 years' experience
adam atwell

Adam Atwell

Cloud solutions architect

Adam is passionate about consulting with organizations across the country to help them develop and execute a cloud adoption strategy that meets their business needs and future objectives. Adam oversees and manages our company strategy for Microsoft 365 adoption and is responsible for future growth and development inside Microsoft 365 and other cloud technologies.