Employee Spotlight – Meet Steven Koutsouradis, Tier 1 Help Desk Technician

This month, we shine the spotlight on another one of our incredible team members. Meet Steven Koutsouradis!! Steven has seamlessly integrated himself into our help desk team, serving as a Tier 1 Help Desk Technician for the past seven months. Each day at KiteTech, he dedicates himself to answering client calls and providing top-notch assistance in resolving their technical challenges. 

Despite being with us for less than a year, our clients already love him! One customer raves, “Steven Koutsouradis helped out our company TREMENDOUSLY! We were having so many issues because of Microsoft, and Steven worked hard until the issue was resolved. I don’t normally leave feedback, but had to for him! Thank you Steven!!” Another satisfied customer claims, “Steven was wonderful to work with– calm and personable while dealing with a frustrating issue as efficiently as my outdated machines would allow!”

Steven calls Carroll County, Maryland his home, and in his free time he enjoys video games, playing sports, being outside, and hanging out with his friends. In order to get to know Steven better, we posed a variety of questions: If he could have any job for just one day, what would it be? What does he enjoy most about his job? What’s his favorite sport? Read on to discover his thoughtful answers to these questions and many more!

What aspect of KiteTech do you enjoy the most?

I mostly enjoy working with our wonderful employees and clients. Everyone at KiteTech has been so kind and helpful since I started and our clients are always pleasant and appreciative of our assistance. 

What would you do (for a career) if you weren’t working for KiteTech?

If I wasn’t working at KiteTech, I think it would be cool to be a teacher for high school or college students. I would love to teach science, history or something with computers because those are my favorite subjects.

What do you like most about your job?

I like working with and learning about technology. I’ve learned more about computers in these past 7 months of working at KiteTech than I have in the rest of my life.

If you could do another job for just a day, what would it be?

I want to be an astronaut for just one day. It would be so cool to land on the moon, or Mars, and experience zero gravity in space, and then return home right after. 

What is your favorite sport?

My favorite sport to watch is football, but my favorite sport to play is soccer. 

We hope you enjoyed getting to know Steven as much as we did! Stay tuned to find out which amazing employee we’ll be interviewing next! In the meantime, are you curious about Allison Rutters’ most important life lesson, or Lauren Roberts’ proudest moment at KiteTech, or Josh Mackley’s most unusual previous job? Explore their Employee Spotlights and many more!!

Elizabeth DiDio

Elizabeth DiDio

Marketing Intern
Kite Technology Group